Returns & Exchanges

 

Returns & Exchanges

If the delivered product is defective or damaged, please contact us at 03-9200 5535 or email us at support@woohooracing.com.my within 7 days upon receipt for additional information on how return an item.  

To be eligible for a return, your item must be new or unused condition.

Refund amount will be the amount paid minus shipping fees.

We do not make any of the products sold and therefore there are no warranties written or otherwise expressed by Woohoo Racing. We will act as an agent on your behalf to claim on your warranty with the maker if an item is thought to be defective.

Any item that is defective will be fully exchanged and customer will not be responsible for return shipping fees. If the order is free of errors, customer is responsible for shipping fees both ways when returning or requesting for an exchange.

Depending on the mode of payment you’ve selected upon transaction, you will be offered mode of refund based on your payment mode.